The agreement between you and Paramantis Solutions B.V. for the use of PARAMANT. Written to be read, not to be skipped. Where these terms are silent, Dutch law fills the gap.
PARAMANT is operated by Paramantis Solutions B.V., established in Harderwijk, the Netherlands, registered with the Dutch Chamber of Commerce under KvK 42115132. In these terms "we", "us" and "PARAMANT" mean that company. "You" means the person or organisation using the service.
These terms apply to every use of paramant.app, the relay, the dashboard, ParaSend, ParaSign, ParaShare and the API. They apply from the moment you create an account or use the service without one.
PARAMANT relays encrypted data. Files and documents are encrypted in your own browser before they reach us, and the relay never holds the plaintext or the key. Transfer payloads live in RAM only and are destroyed on first read or when their time to live expires, whichever comes first. The current time to live is one hour on Free, twenty-four hours on Pro and seven days on Enterprise.
Two consequences follow from that design, and you should understand both before you rely on the service.
PARAMANT is not storage and not a backup. Anything you send is meant to disappear. Keep your own copy of anything you care about. We cannot recover a transfer once it has burned or expired, because there is nothing left to recover.
We cannot read your data, and therefore we cannot restore it. If you lose your key or your link, the content is unrecoverable. That is not a support limitation we could lift with more effort; it is the property that makes the service worth using.
An account requires a working e-mail address. You are responsible for keeping your credentials and your second factor secure, and for everything that happens under your account. Tell us promptly at info@paramant.app if you think your account has been compromised.
One account is for one person or one organisation. Do not share credentials, and do not create accounts to work around the limits of a plan.
You must be at least 16 years old to create an account. PARAMANT is not directed at children.
The Free tier is free, has no card requirement, and stays free. Paid plans buy higher limits: longer link expiry, more reads per link, more registered devices, API access and a dedicated relay. They do not unlock the encryption, which is the same on every tier.
Prices are shown on the pricing page excluding Dutch VAT (btw). Checkout charges the amount including 21% VAT. The price that applies is the one shown at the moment you subscribe.
Subscriptions run for the term you choose, monthly or yearly, and renew automatically for the same term unless you cancel before the renewal date. We may change prices for a future term; we will tell you at least thirty days before a change takes effect, and you may cancel before the new term begins.
You can cancel a paid plan at any time. Cancellation takes effect at the end of the paid term. Your plan keeps working until then, after which the account falls back to Free. We do not refund a term that has already started, except where the law requires it or where we have failed to deliver.
Consumers. If you are a consumer in the EU, you have a statutory right to withdraw from a distance contract within fourteen days, without giving a reason. If you ask us to start the service immediately and acknowledge that you thereby lose that right once the service has been fully performed, the right lapses accordingly. If you withdraw within the period and we have already begun, you pay a proportionate amount for what you used. To withdraw, send a plain e-mail to info@paramant.app; no form and no reason are required.
Business customers. The right of withdrawal above does not apply to contracts entered into in the course of a business or profession.
Deleting your account deletes your account data. Transfers already in flight are destroyed with it.
The service is end-to-end encrypted, which means we cannot see what you send. That makes this section a matter of your responsibility rather than our filtering. You may not use PARAMANT:
You are responsible for having the right to send what you send, and for complying with any rules that bind you, such as professional confidentiality, export control or sector regulation.
Where a court or a competent authority orders us to act, we comply with what Dutch and EU law require of us. In practice there is very little we can hand over: we hold ciphertext and account data, never plaintext and never keys. We will not weaken the encryption, and we will not build a way in. If we are legally free to tell you that we received an order, we will.
What you send stays yours. You grant us only the narrow, temporary permission needed to relay it: to receive an encrypted blob, hold it in memory, and hand it to the recipient. Nothing more.
We do not read, scan, mine, profile, sell or train on your content. That is not only a promise; the architecture removes the possibility. What we do process to run your account is set out in the Privacy Policy, and business customers can sign a Data Processing Agreement Terms of Service under Article 28 GDPR.
We aim to keep the service up, but the Free tier comes with no uptime guarantee. Committed uptime, downtime credits and support response times for paid tiers are set out in the Service Level Agreement, which forms part of these terms for the plans it covers.
We may perform maintenance and may change or discontinue features. If we discontinue something you pay for, we will give reasonable notice and refund the unused part of your term.
The service is provided as it is. To the extent Dutch law permits, our total liability towards a business customer under these terms is limited, per event and per calendar year, to the amount you paid us in the twelve months before the event, and for the Free tier to nil. We are not liable for indirect or consequential loss, lost profit, lost data or missed savings.
These limits do not apply to damage caused by our intent or deliberate recklessness, to death or personal injury, or where mandatory law forbids the limitation. If you are a consumer, your statutory rights are unaffected by anything in this section.
We are specifically not liable for data you lose because a transfer burned, expired, or because you lost the key. That behaviour is the service working as described.
We may suspend or terminate an account that breaches these terms, that endangers the platform or other users, or where the law requires it. Except in urgent cases we will warn you first and give you a chance to put it right. Where we suspend without warning, we will explain afterwards why.
You may terminate at any time by cancelling your plan and deleting your account.
The PARAMANT name, logo, site content and documentation belong to Paramantis Solutions B.V. The relay, dashboard and protocol are licensed under the Business Source License 1.1, which grants free non-commercial, personal and research use and converts to the MIT licence on 1 January 2030. Commercial production use of the software requires a commercial licence. Nothing in these terms transfers ownership of the software to you, and nothing in the licence gives you rights over the hosted service beyond these terms.
We may change these terms. Every version carries a number and an effective date at the top of this page. For material changes affecting paid plans we will notify account holders by e-mail at least thirty days in advance, and you may cancel before the change takes effect. Continuing to use the service after that date means you accept the new version.
Dutch law applies. Disputes go to the competent court in the district where Paramantis Solutions B.V. is established, unless mandatory law gives you the right to another forum. If you are a consumer, you keep the right to bring a case before the court of your own place of residence.
Bring a complaint to us first at info@paramant.app. We answer within fourteen days, and if we need longer we say so and say when. Consumers in the EU may also use the European ODR platform.
If a provision of these terms turns out to be invalid, the rest stays in force and the invalid part is read as the closest valid alternative.
| Company | Paramantis Solutions B.V. |
| Registered office | Harderwijk, the Netherlands |
| KvK | 42115132 |
| General and billing | info@paramant.app |
| Privacy and data requests | privacy@paramant.app |
Related documents: Privacy Policy · Data Processing Agreement Terms of Service · Service Level Agreement · License · Security.