Help
Answers to the most common questions about Paramant — authentication, integrations, and troubleshooting.
Getting started
API key vs TOTP — what's the difference?
When you need just the key, when you need both, and how to set up your authenticator app.
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Backup codes
How to generate, store, and use emergency backup codes in case you lose access to your authenticator.
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Full documentation
API reference, SDK integration guides, self-hosting setup, and CLI commands.
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Integrations
IoT & embedded devices
How to use the Paramant API on constrained devices — Pi Zero, ESP32, OT gateway. Static key, no TOTP required.
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Gmail extension
Install and configure the Paramant Chrome extension for sending encrypted attachments directly from Gmail.
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Outlook add-in
Set up the Paramant Outlook add-in for Microsoft 365 and Exchange. Encrypt attachments from within Outlook.
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Troubleshooting
Lost authenticator access
How to recover your account if you've lost access to your TOTP authenticator app and have no backup codes.
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Session and login issues
TOTP code rejected, session expired, clock drift, and other common authentication problems.
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Contact support
Can't find what you need? Email privacy@paramant.app — we respond within 48 hours.
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Something missing from the docs? We update help pages continuously. Send feedback to privacy@paramant.app.
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